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/ CUSTOMER CARE
"Customer Care"
Our Promise
At La Baie De Chocolat, every creation is a devotion to beauty, mindfulness, and love. From the moment each truffle is handcrafted to the instant it reaches you, our intention is to offer an experience of indulgence that nourishes both the body and the soul.
"Wellness & Herbal Disclaimer"
Our truffles are handcrafted with love and infused with herbs and adaptogens to support body, mind, and spirit. Because these botanicals may interact with certain medications or health conditions, please consult your healthcare provider before enjoying if you are pregnant, nursing, diabetic, or have thyroid, liver, or other medical concerns.
"Safety and Ingredients"
Each Velah Sacred Truffle is handcrafted with love in a licensed Georgia Cottage Food kitchen, where every creation is made with intention and reverence for your well-being. Because our truffles are prepared in a home kitchen that also works with ingredients such as nuts, dairy, soy, and gluten, trace contact may occur despite the utmost care.
Lovingly made by hand — from my kitchen to yours.
Crafted in small batches with purity, purpose, and intention
/ PRIVACY & SAFETY
Our Promise of Privacy
At La Baie De Chocolat a, your privacy is treated with the same care and reverence we give to every handcrafted creation. When you share your information, whether placing an order, subscribing to The Chocolate Letter, or joining our sacred community, it is used solely to serve you better and is never sold or shared with outside companies for marketing.
Information We Collect
We collect only what is needed to complete your order or stay connected with you:
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Name, shipping and billing addresses
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Email and phone (for order updates)
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Payment information processed securely through our encrypted gateway (Square, PayPal, or your chosen processor)
Your payment details are never stored on our servers.
Website & Data Security
Our website uses SSL encryption and secure checkout to protect all transactions.
We regularly update our systems to meet modern privacy standards, ensuring that your personal data remains safe and confidential.
Email & Communication
If you join our mailing list, you’ll receive occasional letters filled with chocolate stories, rituals, and special offerings.
You may unsubscribe at any time, though we’ll always welcome your return to the circle.
Product Safety & Transparency
Each truffle is made under Georgia’s Cottage Food License in a carefully maintained home kitchen. While all ingredients are chosen with love, we remind our guests that nuts, soy, dairy, and gluten may be present.
Herbs and adaptogens are used mindfully, and we encourage consultation with a healthcare provider if you are pregnant, breastfeeding, or under medical treatment.
Contact Us
If you ever have questions about your privacy, data, or safety, please reach out directly at
Sherry@labaiedechocolat.com
Your trust is sacred to me, thank you for allowing me to be part of your moments of sweetness and ceremony.
/ WHOLESALE INQUIRIES
I love partnering with retailers who share our vision of sacred indulgence and mindful luxury. For wholesale pricing, product catalogs, and minimum order details, please reach out to:
Sherry@labaiedechocolat.com
Include your business name, location, and a short description of your retail space or online shop, and I'll get back to you with partnership details and samples.
Please note that our Sacred Truffle collections are made in small batches, and availability may vary seasonally.
/ PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments